To Obtain Water

New Tap

In order to apply for water service with Cleveland County Water, you must provide the following information in accordance to Cleveland County Water Rules and Regulations set forth by the Board of Commissioners.

   *Picture Identification-State issued Drivers Licensee or State ID Card

     *Proof of Ownership of Property-Deed, Deed of Trust, Purchase Agreement or Tax Bill for Owners of Land

     *Completed Contract with assigned 911 address and proper signatures (will need to come to the office to obtain)

*Tap Fee Payment-Currently $725.00 for ¾” meter, $1050.00 for  1″ meter and $2500.00 for a 2″ meter.
plus application fee and applicable deposit (see fee schedule for deposit amounts and application fees)
(Fees subject to change at any time without notice)

*When applying for new tap, once paperwork is completed and fees paid, it can take up to 2 weeks to have the tap set.

We require all applicants to come to our office to insure that the right information has been filled out and also to obtain a locating flag to place where the meter is to be set.  Customer will need to bring all information and payment at this time, if all information is not received, Cleveland County Water will not hold applications for any reason.  All new services will be processed next business day.

We request that all applicants’ call before coming to verify required information that is need.

Application forms can be downloaded here:

New Account for Existing Meter

In order to apply for water service with Cleveland County Water , you must provide the following information in accordance with Cleveland County Water Rules and Regulations set forth by the Board of Commissioners.

          *State Issued Picture Identification-For Businesses we will need a copy of person signing application to show who signed on behalf of company.

          *Federal Identification Number for Businesses only.

          *Completed application

          *Owner Deposit   
             Deposit of $25.00 plus $10.00 non refundable application fee=Total Deposit of $25.00
If you elect not to provide you Social Security Number deposit will be $50.00 plus $10.00 non refundable application fee=Total Deposit of $60.00

          *Proof of ownership of property
             (Offer to Purchase, Deed or Deed of Trust)

          *Tenant Deposit
             Deposit of $ 100.00 plus $ 10.00 non refundable application fee = Total Deposit of $ 110.00
If you elect not to provide you Social Security Number deposit will be $150.00 plus $10.00 non refundable application fee=Total Deposit of $160.00

          *Rental Receipt of Lease Agreement

Once we receive all of the information plus the deposit, we will activate the account and turn on the water.  If all information is not included or is incorrect, the application and deposit will be returned to you.  If you are applying through the mail, your account will not be activated and the water will not be turned on until the next business day following the receipt of all corrected information.

If you have any further question, please feel free to call.

You can download water application form here: